We are here to help you reach your destination with ease.

Help & Support

The resources included here are intended to help you navigate your future journeys with RIDE Tulare County. Please reach out to our team if you need additional guidance.

  • Lost & Found

    Anything left on TCRTA vehicles will be turned in to the TCRTA Operations office. Unclaimed items will be discarded or donated after 30 days. If you think you left something on a TCRTA vehicle, please call 1-559-372-2290.

  • Emergencies

    If you see a problem while riding the bus, please alert the driver. If there is a medical emergency, a threat, or a serious crime being committed, and this cannot be safely communicated to the driver, call 911 to report the problem to law enforcement. Be prepared to give the route, vehicle number, location, and direction of travel.

Need help?

Contact Us

Find additional support while planning your route and exploring Tulare County.

Share Your Feedback

Have a concern about your RIDE Tulare County experience?

Use our Customer Complaint Form to report an issue with service, a vehicle, a bus stop, or your interaction with RIDE Tulare County staff. Your feedback helps us review concerns and improve our service.

Customer Complaint Form
Call Customer Service

For specific questions and concerns about RIDE Tulare County services, alerts, policies, and reservations, contact our customer service team for assistance seven days a week.

Phone Number: (559) 372-2290

Monday – Sunday: 7:00 a.m. – 7:00 p.m.

Call the Greenline

Get information about fixed route schedules, transfers, and other information for any transit service in Tulare County, including RIDE Tulare County services.

Phone Number: (877) 404-6473

Monday – Friday: 8:00 a.m. – 5:00 p.m.

Saturday: 8:30 a.m. – 5:30 p.m.

Sunday: Closed